For the first time
About payment method
credit card
The handling cards are as follows. All card companies accept lump sum payments.
Card company | payment method |
---|---|
VISA | Revolving, split (3,5,6,10,12,15,18,20,24 times possible) |
MASTER | Revolving, split (3,5,6,10,12,15,18,20,24 times possible) |
JCB | Revolving, split (3,5,6,10,12,15,18,20,24 times possible) |
AMEX | Divided (3,5,6,10,12,15,18,20,24 times are possible) |
【remarks】
- If your credit card cannot be used due to your usage situation, Rakuten Ichiba will inform you of changes in your credit card information and payment method, or cancel your order.
- If you do not change your credit card information or payment method for 7 days, Rakuten Ichiba will automatically cancel your order.
- When paying in installments, revolving payments, or lump-sum bonus payments, the matters stipulated in Article 30-2-3, Paragraph 4 of the Installment Sales Law and Article 54, Paragraph 1 of the Enforcement Regulations of the same law are automatically set after order confirmation. It will be delivered by delivery mail.
* We may ask you to verify your identity (telephone verification, etc.) when ordering.
* You cannot use a credit card with a different name from the customer.
* Due to the payment system, we do not issue a credit card copy.
Bank transfer
The transfer destination is as follows.
[Bank name] Bank of Nagoya, Ltd.
[Branch name] Iwatsuka branch Store number: 146
[Personal number] Current account: 3369091
【remarks】
- After ordering, we will send you an email to inform you about payment.
- After confirming the payment status, the shipping procedure will start.
- Please check the amount stated in the payment guidance email before making the payment.
- If payment is not confirmed within 14 days, your order will be automatically cancelled.
- Please check the website of the financial institution you are using for the transfer handling time. If you cannot make the transfer at the bank counter, such as during consecutive holidays, please make the transfer at an ATM or online banking.
- Please bear the transfer fee at your own expense.
* Please pay from the account in the name of the orderer. If you pay under a name other than the orderer, we may not be able to confirm your payment.
Apple Pay
You can pay with an iPhone that supports Apple Pay.
- You will need to authenticate your Apple Pay just before you confirm your order.
- The cards that can be used with Apple Pay vary depending on the issuing company.
For details, please check the Apple site from the payment method using Apple Pay. - If Apple Pay or credit card cannot be used due to customer usage, Rakuten Ichiba will inform you of the change in payment method or cancel your order.
- If you do not change the payment method for 7 days after we inform you of the change, we will automatically cancel your order.
- You cannot use Apple Pay when purchasing from a device other than the iPhone.
In addition, Apple Pay may not be available depending on the shop settings and the selections made when ordering.
Convenience store payment
You can pay at the following convenience stores.
[Target stores] Seven-Eleven, Lawson, FamilyMart, Ministop, Daily Yamazaki
- After ordering, we will send you an email with the payment slip number and the URL of the payment slip.
- After confirming the payment status, the shipping procedure will start. If you specify the desired date of receipt, please pay as soon as possible.
- If payment is not confirmed within 14 days, your order will be automatically cancelled.
- There is no settlement fee.
Carrier payment
You can pay with the following carriers.
[Target carriers] au Easy Payment, SoftBank Collective Payment, Ymobile Collective Payment, DoCoMo Payment
Regarding delivery
[Timing of product shipment]
Unless otherwise specifiedIn case of prepaid payment (example: bank transfer) ⇒ We will ship within 1-2 business days after payment is confirmed.
For payments other than the above (example: credit card) ⇒ We will ship within 1-2 business days after confirming your order.
* In the case of pre-shipment payment, the estimated delivery date may change depending on the customer's payment timing.
* However, even if the time is specified, delivery may not be possible within the specified time due to circumstances.
[Shipping fee table]
Hokkaido / Okinawa | Areas other than the above | ||
postage | 990 yen | 550 yen |
Shipping tax | This price includes sales tax. |
Treatment of remote islands and others | Additional shipping charges may apply for remote islands and some areas. |
Cancellation / Return (Refund / Exchange)
In our shop, the following conditions are met.
- Cancellation due to customer's convenience (before shipping the product)
- Refund due to customer convenience
- Exchange at customer's convenience
- Refund due to product defects
- Replacement due to product defects
You can cancel your order within 30 minutes for any reason.
In addition, we do not accept cancellation due to customer's convenience if it is more than 30 minutes after ordering. Please note.
[Correspondence conditions]
In principle, we will only respond to unopened and unused items that you contact us by phone or email within the response period.
[Available period]
If you contact us within 7 days after the item arrives
[Refund amount]
Full price of the product
[Return shipping fee]
Customer burden
【remarks】
Please tell us by phone or email that you would like a refund.
[Correspondence conditions]
In principle, we will only respond to unopened and unused items that you contact us by phone or email within the response period.
[Available period]
If you contact us within 7 days after the item arrives
[Return shipping fee]
Customer burden
[Re-shipping]
Customer burden
【remarks】
We may not be able to accept exchanges, such as being unable to arrange the same product. In that case, please note that it will be refunded.
[Correspondence conditions]
Regardless of whether the product is used or not, in principle, we will only respond to those who contact us by phone or email within the response period.
[Available period]
If you contact us within 7 days after the item arrives
[Refund amount]
Full price of the product
[Return shipping fee]
Store burden
【remarks】
Please tell us by phone or email that you would like a refund.
[Correspondence conditions]
Regardless of whether the product is used or not, in principle, we will only respond to those who contact us by phone or email within the response period.
[Available period]
If you contact us within 7 days after the item arrives
[Return shipping fee]
Store burden
[Re-shipping]
Store burden
Cancellation / Refund / Exchange Contact
【telephone number】
0524193120
【Inquiry form】
" inquiry Please contact the store from.
Return address
【Postal code】
4580848
【address】
2-94 Arawaicho, Nakamura-ku, Nagoya-shi, Aichi
【telephone number】
0524193120
[FAX number]
0524193121